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What is the Medication Coverage Guarantee and how does it work?
We guarantee that the cost of your GLP-1 medication with insurance will be $25/month or less after any deductible is met, or you’re eligible for a refund minus the cost of your first doctor visit ($249). Our team is committed to working with your insurance company so you don’t have to. This policy is designed to help all of our members sign up with confidence.
Calibrate uses manufacturer patient access programs for eligible patients to bring cost to $25/month or less. These programs are subject to change.
You can request a refund if you do not receive coverage of GLP-1 medication for $25/month or less (after any deductible is met) once the Calibrate team has worked through all standard medication approval processes, which can take up to 6 weeks after your doctor appointment.
After 6 weeks, you can request a refund by emailing membership@joincalibrate.com. If you paid by credit or debit card you will receive a refund on the card on file per our terms and conditions, and the refund amount will appear on your card within three to five business days of confirming you are refund eligible.
If you paid via Affirm, Calibrate will submit the refund via Affirm within ten days of confirmation you are refund eligible. Affirm will then credit any payments you have made and you will see the refund reflected in your loan balance on Affirm within three to ten business days (more details here).
If you switch insurance and lose GLP-1 coverage mid-program and wish to cancel, you may request a pro-rated refund based on how long you have been in the program. The Calibrate team will determine the final amount of your pro-rated refund.
By accepting a refund, you are choosing to terminate your One-Year Metabolic Reset. Medication Coverage Guarantee only applies to your first full year on the One-Year Metabolic Reset (i.e., does not apply for Masters members). Terms subject to change.